List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.

Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.

Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.

Ian Lloyd gives strategies for building custom 404 error pages that enhance usability.

Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."

Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.

Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.

Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.

Tips and techniques for building reader-friendly Web pages.

Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."